top of page

Privacy Policy

Effective Date: September 2025

NAMCOR LTD. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our Site.

1. Information We Collect

We collect information in the following ways:

 

  • Directly from you: When you complete forms (e.g., inquiries, subscriptions) or contact us.

  • Automatically: Through cookies and analytics tools that capture browsing activity, device information, and traffic data.

  • From communications: Emails or messages sent to our support address.

2. Types of Data

  • Personal Data: Name, email address, company details, or other identifiers you provide voluntarily.

  • Technical Data: IP address, browser type, operating system, referral sources, time spent on pages, and interaction data.

  • Subscription Data: Preferences related to receiving updates, newsletters, or alerts.

3. How We Use Information

We use collected data to:

 

  • Respond to inquiries or support requests.

  • Provide subscription-based communications such as newsletters and product updates.

  • Improve Site performance and user experience through analytics.

  • Comply with legal or regulatory requirements.

4. Cookies and Analytics

We use cookies to track performance and analytics. Cookies allow us to measure traffic, monitor user engagement, and enhance functionality. You can manage or disable cookies in your browser settings, though certain features may not function correctly if cookies are blocked.

5. Data Sharing

We do not sell or trade personal data. We may share data with:

 

  • Service providers (e.g., analytics platforms, subscription management tools) who process data on our behalf.

  • Legal authorities when required by law or regulation.

  • Corporate affiliates in connection with business operations or compliance.

6. Data Storage and Security

  • Data is stored securely on systems that use appropriate technical and organizational measures.

  • Access is restricted to authorized personnel only.

  • We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. Your Rights

As a user in the United Kingdom or European Union, you have rights under the UK GDPR and EU GDPR, including:

 

  • Access: To request a copy of your personal data.

  • Rectification: To correct inaccuracies.

  • Erasure: To request deletion of your data (“right to be forgotten”).

  • Restriction: To limit processing in certain circumstances.

  • Objection: To object to data processing, including for marketing purposes.

  • Portability: To request transfer of your data to another provider.

 

 

Requests may be sent to support.tools@truetorque.co.uk. We may require verification of identity before fulfilling requests.

8. Children’s Privacy

Our Site is not directed at children under 16. We do not knowingly collect data from minors. If we learn that we have collected data from a child, it will be deleted promptly.

9. International Transfers

If data is transferred outside the United Kingdom or European Economic Area, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions will be applied.

10. Changes to this Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with the effective date noted above.

11. Contact

For questions about privacy practices, please contact us:

 

NAMCOR LTD.

128 City Road, London, EC1V 2NX, United Kingdom.

Email: support@namcor.co.uk

bottom of page